Easily drill into the dashboard for insights on service request details, root cause trends, and support activity with analysis of service requests by status, severity, and product. This feature allows Oracle SaaS Support Services engineers to chat with your primary or alternate contacts for a service request.

While cost reduction and IT efficiency drove the development of first-generation SaaS solutions, modern SaaS solutions have become platforms for innovation to meet the competitive challenges of the digital age, such asSome SaaS providers simply move their on-premises software to the cloud and call it SaaS. This forerunner of SaaS, called the application service provider (ASP) model, had serious limitations, however. In fact, you may end up with many of the same limitations as with on-premises solutions, including significant support bills, high IT-related overhead costs due to the same slow upgrade process, and disconnected systems—all of which reduce innovation and agility in your business.However, a SaaS suite engineered from the ground-up for the cloud can provide:With the advent of the internet in the 1990s, providers began hosting software and making it available to customers via the internet.

Innovation in the SaaS solutions themselves is expected to help drive that growth.Every growing business needs scalable applications to handle the inevitable increases in data and transactions. What is SaaS? You can benefit from enhanced tools and processes specifically designed to cater to today’s results-oriented cloud customers.Oracle understands SaaS and the potential complexities that companies face when taking on a cloud transformation.

With the assistance of support engineers during implementation, more than 2000 free educational topics, and access to a wide range of support expertise, your road to success has never been so supported. Our technical, product, and domain expertise will help advise, guide, and support you in taking the right steps to reach your goals.We suggest you try the following to help find what you're looking for:The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment.

Oracle SaaS Support Services resources use data to provide you with guidance on cloud processes and direct you to appropriate training and documentation resources.Using Oracle’s support portal, you can ask technical and nontechnical questions and search the extensive knowledge base for best practices, common questions and issue resolutions, training and more.Your search did not match any results.Our complimentary Platinum-level Support Service aim to be the standard of excellence in the industry. ACCOUNTING_CLASS_CODE: VARCHAR2: 30: Account types included in the trial balance report. Since then, SaaS has evolved dramatically. Oracle is committed to providing proper support through this process to help ensure that our customers can reach project milestones on time.Go with an industry-leader.
Follow these dozen best practices to protect your applications against ugly null pointer exceptions—and make your code more readable and concise. If your business shared a cloud database with a noisy neighbor company, you'd soon notice significantly slower processing speeds and reporting performance, along with a month-end close that takes days, rather than minutes.In the early 2000s, the first generation of SaaS solutions was siloed, inflexible, and designed to solve a single business problem. You can benefit from enhanced tools and processes specifically designed to cater to today’s results-oriented cloud customers. Configuration was costly and time-consuming.While the delivery model has remained constant since the early 2000s, SaaS has evolved significantly from first-generation siloed solutions to modern SaaS suites that enable high visibility across the business and can extend the power of SaaS through emerging technologies such as IoT, AI, chatbots, digital assistants, and blockchain.Software as a service (SaaS) is a cloud-based software delivery model in which the cloud provider develops and maintains cloud application software, provides automatic software updates, and makes software available to its customers via the internet on a pay-as-you-go basis. Local installation of software was no longer required. Use instant messaging to communicate with us. Oracle’s Platinum-level Support Services are designed specifically for Oracle’s SaaS customers and is included with every SaaS subscription at no additional charge.
This is, put simply, not enough time to fully trial and test these services. This proactive intervention helps prevent escalations and help resolve issues before they become critical. A single instance of the application could serve multiple users and even customers, thanks to its so-called multi-tenant architecture. Today, a modern cloud suite can span—and connect—everything from financials, human resources, procurement, and supply-chain processes to commerce, marketing, sales, and service solutions. ACCOUNTING_DATE: DATE: Yes: Accounting date of the invoice. Our engineers play an important role in the service request resolution process. ENTERED_CR: NUMBER: Credit amount in transaction currency. Java Magazine - Java 14. ENTERED_DR: NUMBER: Debit amount in transaction currency.

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